❌ Most customer interviews are too soft
❌ They beat around the bush, and
❌ You the course creator end up wasting an hour of your time.
Ask your customers these questions during their next interview: 👇
🔎 Question 1: What was the most valuable aspect of the course for you?
• Identify key strengths of your course
• Double down on delivering value in those areas
• Highlight those aspects to attract future customers
🔎 Question 2: What challenges did you face during the course?
• Understand customer pain points
• Refine content to address hurdles
• Provide additional support or resources for challenging areas
🔎 Question 3: What was going on in your life before you joined this course?
• Understand their problems intimately
• Allow them to frame the problem you seek to solve
• Use their answers in your copywriting
🔎 Question 4: What suggestions do you have to make the course even more impactful?
• Your customers have unsolved problems - they still need answers
• Continuously improve to create a better learning experience
🔎 Question 5: Would you recommend this course to others? Why or why not?
The ultimate litmus test!
• Uncover course strengths to amplify
• Identify areas for improvement to address concerns
• Leverage positive testimonials to attract new customers
TL;DR: The 5 powerful questions to ask for customer feedback:
1. What was the most valuable part?
2. What challenges did you face?
3. What was going on before you joined this course?
4. What would you suggest?
5. Would you recommend this course to others? Why or why not?
💬 Comment down below and tell me about YOUR favorite customer interview question...
I want to read every single one.
👇👇
Very nice. using these.