Do you make it easy for your clients to book with you?
Answer the following questions:
What barriers are in your clients' way?
Can they contact you?
Can they pay you?
Can they schedule anything with you?
What if they have questions?
If you have a client who is in crisis mode and they need your services now, how easy is it for the two of you to meet/chat/correspond about solving that problem?
I talked about this in How To Look Like a Big Business - it wasn't merely for optics. Having your contact information listed and a robust contact form built for your clients is essential.
When the economy reopens, there is going to be a mad dash to get everything back to normal. Your clients are eventually going to need your services, so it is crucial that you answer those above questions honestly.
Don't find yourself playing catchup.
Cheers,
Jordan P. Anderson
P.S. - Did you know that you can directly reply to these emails? (All replies are privately sent to my inbox)
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